Shipping policy
🚚 Cozy Cauldron – Shipping Policy
At Cozy Cauldron, every order is carefully packed with magic, mystery, and a whole lot of love ✨ Whether you're treating yourself or gifting someone special, we want your scoop to arrive safely and as quickly as possible!
📦 Order Processing Times
All orders are processed within 2–5 business days (excluding weekends and holidays).
However, orders that include our 🎥 Video Add-On require additional time for filming, editing, and packaging:
- Video Add-On Orders: Please allow up to 10 business days for processing before shipment
- This ensures your scoop reveal is captured and delivered with the full Cozy Cauldron experience 💖
Once your order is shipped, you will receive a confirmation email with tracking information.
🚛 Shipping Times
Shipping times vary depending on your location and selected shipping method:
- Standard U.S. Shipping: 3–7 business days after shipment
- Expedited Shipping: 1–3 business days after shipment (if available)
- International Shipping: 7–21 business days (may vary by destination)
Please note that shipping carriers may occasionally experience delays that are outside of our control.
🌎 Shipping Locations
We currently ship within the United States and select international locations.
International customers are responsible for:
- Customs fees
- Import taxes
- Duties (if applicable)
📬 Shipping Rates
Shipping costs are calculated at checkout based on:
- Order weight
- Destination
- Selected shipping speed
We may offer occasional promotions such as free shipping within the U.S.—be sure to check current offers!
🧾 Order Tracking
Once your order ships, you’ll receive a tracking number via email so you can follow your package every step of the journey.
⚠️ Incorrect Addresses
Please double-check your shipping address at checkout.
We are not responsible for:
- Packages sent to incorrect or incomplete addresses
- Orders lost due to address errors provided at checkout
If you notice a mistake, contact us immediately at:
📧 Shop@cozycauldronshop.com
📦 Lost or Delayed Packages
If your package is significantly delayed or appears lost:
- Check your tracking information
- Contact the shipping carrier
- Reach out to us at Shop@cozycauldronshop.com
We’ll do our best to help resolve the issue 🧙♀️✨
💌 Questions?
Have questions about your order or shipping?
We’re always here to help—just send us a message at: